Context
Over the last three decades, many events have been marked as disruptive, such as
Globalization, Computers and automation, Consumer Finance, Opening up of economy in 90’s
Mobile penetration, growth in internet coverage, banking, services in the first decade of 21st century
Shared services, Digital Payment system, E-commerce, Co-ownership, Cloud, SaaS, Digital disruption, focus on environment and the latest COVID 19 in the decade 2010-20